Apex medserve is committed to protecting your privacy by developing and using technologies that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Apex Web site and governs data collection and usage. By using the apex website, you consent to the data practices executed by us and described in this statement.

Collection and use of your Personal Information

Apex medserve collects personal identification information which includes for example; your e-mail address, name, home or work address or telephone number your ZIP code, age, gender, preferences, interests and favorites.
There is also information about your computer hardware and software that is automatically collected by apex. This information can include but not limited to your IP address, browser type, domain names, access times and referring Web site addresses.
The various information collected by us is securely used by Apex for maintaining and delivering a high quality of services. Apex shall but not compelled to review the websites which provide or are provided links to or from our site.
Apex collects your personal information which we put forth to use for providing you with better services and also to notify you about our service and product updates. We may also send you online survey materials to collect your feedback regarding our services.

Security of your Personal Information

Apex medserve secures your personal information in a secure environment and protects it from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

COMPLIANCE

Our Compliance program is designed to identify and correct potential areas of non-compliance. This program helps to maintain clients’ sanctity, adhere strictly to HIPAA security guidelines and protect both the clients and us from potential frauds and errors.

PRIVACY

• A confidentiality agreement with indications of severe penalties for HIPAA violations is signed by all our employees.
• The following information are some of the data types which we store in a private secure environment;
• Data processing
• Fax and email communication to external agencies
• Information disclosure to payers, patients, family members and others
  
• Storage, retrieval and/or disposal of reports and physical records.

   

• Security
  
  • Apex medserve has simple yet powerful methods of providing security at various levels.
  • Data Security
  • Sensitive documents are kept under the custody of the Senior Management
  • Copying of sensitive documents is controlled by Senior Management
  • Sensitive documents, which are not required, are immediately shredded in our in-house shredding department.
  • Handling of documents is done in strict adherence of the company's document control system, which is executed as per the highest quality standards
  • Data Access
  • We use domain level authentication & ensure only authorized privileges are given, this allows us to monitor the access within the network.
    
  • All activities related to User ID creation & access granting are done by the Senior System Administrator only.
  • User IDs are only created based on the request of duly authorized personnel.
  • User IDs are deleted /disabled immediately after employee separation, which is followed by a clearance form duly authorized by the Project Manager.

    Personnel and infrastructure Security

    We have 24 x 7 security personnel manning our office.

    System security

    We have setup firewalls and antivirus software in all systems and update virus definitions frequently.